In this mobile phone, the issues of Motherboard dead and Greenline have started to pop up again. In which we saw that Greenline was only in OnePlus phones in the beginning.
After that, you are also seeing it in other mobile phones. Some of Motorola’s phones have also been observed in Vivo. Samsung phones have also been observed.
So here the Motherboard dead, which became the identity of Poco phones at one time. Some such reports have also come from OnePlus.
So what are the reasons for this?
Here in OnePlus, you are getting Greenline Motherboard dead. Even the issues of quality control.
Why did it come to the market again from the last few days? I will talk about it here.
We will talk about some of its reasons and even solutions. Because these are some things about which it is very important to know.
Quality Control Issues
First of all, let’s talk about the issues of quality control. Which had multiple things. Like Greenline issue, Motherboard dead, Camera dead.
Even the camera fog issues came. All these came in those phones that were launched here during the major pandemic. In which your chip shortage was going on at the time. And at that time, many times I feel that such low quality components were used in mobile phones.
Whose sustainability was not much and people could not support it for the long term. Because this was a time when there was a shortage of components at the global level.
If any company wants to make a mobile phone, there were no chips, no parts for it. In that time, it seems that low quality components were used many times.
Which Phones Show Most Green Line & Motherboard
Because most of the mobile phones that are having exactly the same problem today. Those are literally 2-3 years old phones.
That is, there was a problem in OnePlus 8 series, 9 series, 10 series. Even Poco has those phones that were launched in 2020-2021. Even Redmi had those phones that had camera dead in 2021. And most of the phones that were launched in 2021-22.
Most of the things were observed in them. And one of the reasons for this is. If we talk about it, the company should have done better quality control than before. Which they did not do in that time. But I can guarantee you that.
New Devices: Improved Controls
In today’s time, companies pay a lot of attention to manufacturing process and quality control.
And now the new devices that are coming in the market. Their quality is very good compared to other mobile phones. That is, quality control things have been solved. But the old phones that were launched.
Those who had issues, are now slowly popping up here. In which many times the motherboard is dead, the green line is coming, all these things.
How Companies Should Respond
I think the companies that have acknowledged this. The replacement of the green line, when OnePlus gave it, they did a very good job. And literally if a user gives money from the front.
And the company in front is at fault. Then the company should admit its mistake and talk in favor of the user.
This gives the user trust gain. And people also think that this company has admitted its mistake. Let’s put more money in front of that company.
But when a company does not admit its mistake.
Then the trust of the people is lost here. And this can prove very dangerous for any company in the lockdown.
Issue with Software Updates
If we talk about the next thing with this. Many claims are made that after the software update. There is an issue in the mobile phone here.
Well, this is also quite true. Many times due to the software update, something like this was triggered in the hardware. Or there was a defect, it was triggered somewhere there. Due to which the issues came.
See, many times you update the mobile phone. So the processing runs for a long time. It gets a little hot too. And due to this, if there are low quality components in the mobile phone. If that gets triggered or if it is not a good quality component.
If there is a problem in it. Well, if the hardware is good. And if the software is also tested properly. Then they can also do it. However, the company has to keep one thing in mind here too.
In today’s time, when many companies pay more attention to the launching of the mobile phone. Do not pay much attention to the software update.
Then this problem comes. And when people are pressured to give an update soon. And in a hurry, they remove the buggy update. There are also issues there. And because of all this, people have to face quality control or motherboard dead green line.
Even after the update, you have green screen iPhone in the iPhone. Green line has also been observed in the iPhone. Apple also did not survive from this thing.
Pressures & Innovation Challenges
So let’s go, these things were going on here. But if you look at it from the perspective of the company. In today’s time, every mobile phone company is under a little pressure here.
In pressure because the sales that went as much as in 2019 and 2020. Now there is not much sale. The simple reason is that there is nothing left in the new mobile phone to see. And what happens in the new phones that come in the market? You are also so smart, you know it well. That there are no new things coming in the new mobile phone today. And the pressure for the company is that what to put in the mobile phone now.
Because of this, in the least place, in the most things. Sometimes a little mistake happens, sometimes a mistake happens. So yes, sometimes issues can rise up from here too.
Consumer Expectations & Overload
Now see, there is a simple thing in this that people’s expectations have increased. And fulfilling people’s expectations there is the company’s responsibility. And here people’s expectations are increasing and they have to be fulfilled.
So the overload of the components inside is also an important thing. That different components, multiple cameras are installed, heat management is to be done. Most things have to be done in a small place. And you have to take out a mobile phone every 6 months. There are some problems in this too. However, now the company is slowly solving these things.
They are making the refresh cycle longer. And working on such innovations that can be sustained for a long time. Along with this, software features and software-based AI are being worked on.
Hardware Reliability & Long-Term Support
There is one more problem with this. That is the lack of innovation in hardware reliability. That is, how reliable your hardware is.
How long can it run?
Let’s focus on this thing. Because mobile phones will run for 1 year, 2 years, 3 years.
But if it has to run for a long run. Like Samsung has decided to give updates for 7 years. So you will get software updates. But according to that, their hardware should also sustain for 7 years. This thing also has to be taken care of.
Tips for Consumers
If you look at it, there are some small things for the consumers.
The first thing is that the consumer should not have any over-expectations from any company. Because when we have over-expectations from any company. And when they are not able to meet the expectations, then it hurts. And this thing needs to be avoided here.
The next thing is that the consumer should look at the product as a product. And see what is available in it now. Don’t think about what will be in the upcoming updates.
The next thing is that the consumer should also keep in mind. In India, most of the after-sales services of the brand are not good. And if there is any problem in the mobile phone, then mentally prepare. That in taking after-sales, he will have to take some small problems. I have observed this thing in India. No brand has a consistent good after-sales service.
The next thing is that if there is any problem in the hardware. If it is happening by the mistake of the consumer. Then he cannot hold the brand responsible for it.
There have been some cases in the past. Where due to the mistake of the consumer, he puts his blame on the company. Then the company does not recognize it. And does not say that this is not a manufacturing defect. Then he posts negative on social media. I have seen a lot of things.
Example: Poco’s Motherboard Issue
I can give a good example of a company like Poco. Once upon a time, the motherboard of Poco’s mobile phone was dead. But not all mobile phones were dead in one category. There was a particular batch.
A company decided to give new mobile phones to people. Due to which the motherboard was not dead. They were also deadening their devices and bringing them to the service center. So that they can get a new phone. This is how things are. Due to which the real users are not able to reach them.
Many companies are not able to fight these things. Many people do not understand how to deal with this. So yes, there are many such things in the market. As a consumer, I am telling you. Keep your expectations low from any company. I would also like to say this. But any company has to be responsible when it is really its fault.
If you really have a fault in your product. Accept it. Fix it and give it to people.
If you fix it for free, it will be your benefit. And make sure that in the coming products, that thing is not repeated. And win people’s trust here. This is one thing where this can be done.
Conclusion
At the end, I would like to say that. If you are also facing this type of thing. The best platform in social media where your problem is resolved quickly. That is Twitter or whatever we call X. Because if anyone has any problem. If there is any problem in any mobile phone. That thing is picked up on Twitter immediately.
I have also seen that any company. If someone has faced a problem on Twitter. Resolution is also quickly found on it. So this is a small tip for all of you consumers.
